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Data downloader crashes Excel

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Data Downloader Crashes Excel

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ConfusedI downloaded the trial version of the spreadsheet optimizer but when I try to open the data downloader my excell crashes ???? 
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Confused
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Step 1: Copy File to Local Drive
Step 2: Ensure Sufficient Memory
Step 3: Check If Excel is Open and In Use by Another Process
Step 4: Test and Repair Excel File 

Regards,
Peter
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Confused
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This error has been isolated to versions of Excel 97 and Excel 2000.  An updated version is currently being configured to resolve this issue.
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