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ConfusedSh*t, I hate when a complete post gets lost... let's try again :/

The problem with the pivot table, is that if any of the records has a missing field you wouldn't be able to tell which field belongs to a record.

Sample Data:
Customer Enquire
Name: John Doe
Phone: 555-5555
Email: [email protected]
Question: What time is it?

Customer Enquire
Name: Jane Doe
Phone: 666-6666
Question: Whats 2+2?

Customer Enquire
Name: Larry Moe
Email: [email protected]
Question: To be or not to be?
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Note that there could be missing fields, like Phone or Email. In this case we would have this rows: 3 names, 2 phones, 2 email and 3 question it would be hard to tell who has a phone, an email or both.
If one could use a special keyword, like 'Customer Enquire', as a record separator maybe the script could deal with this as beeing a different file.
 Alexandre
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